FAQ's
What types of products do you offer?
Our store specializes in a curated selection of eco-friendly home goods and stylish accessories. This includes handcrafted candles and sustainable kitchenware designed to elevate everyday living while promoting environmental sustainability.
How do your products support sustainability?
We prioritize sourcing materials that are renewable, biodegradable, or recyclable. Our products are designed to minimize environmental impact, ensuring that they contribute to a healthier planet while providing functionality and style for your home.
Are your candles made from natural ingredients?
Yes, our handcrafted candles are made from natural waxes, such as soy or beeswax, which are more sustainable compared to traditional paraffin wax. These materials not only burn cleaner but also produce less soot, contributing to better indoor air quality.
What is your return policy?
We strive for customer satisfaction and accept returns on products that are unused and in their original packaging. Please refer to our return policy for specific details regarding the return process and timeframes.
How can I ensure the longevity of your kitchenware?
To maximize the lifespan of our sustainable kitchenware, it is recommended to follow care instructions provided with each product. Generally, hand washing and avoiding abrasive cleaners will help maintain their quality and appearance over time.
Do you offer international shipping?
Yes, we provide international shipping options. Shipping costs and delivery times may vary based on the destination. Please check our shipping policy for more detailed information regarding international orders.
How can I contact customer service for further inquiries?
You can reach our customer service team through the contact form on our website or by emailing us directly. We aim to respond to all inquiries within 24 to 48 hours during business days.
Are your products safe for children and pets?
We prioritize safety in our product selection. Our eco-friendly home goods are made from non-toxic materials, making them safe for use around children and pets. However, we recommend supervising young children when using any household items.